YouTube is one of the most engaging platforms where comments play a major role in building discussions, sharing opinions, and connecting with creators. However, users often face the frustrating issue of YouTube comments not showing, either on their own videos or while browsing others. This problem can happen due to app glitches, browser issues, internet settings, or content restrictions.
Why Are YouTube Comments Important?
Comments are more than just feedback; they create a community around videos. They allow creators to understand their audience and help viewers feel involved in conversations. When comments disappear, the interaction between creators and viewers is disrupted, making the platform less engaging.
- Viewers use comments to ask questions or share thoughts.
- Creators rely on feedback for improvement.
- Communities form around trending videos through comment discussions.
That’s why the YouTube comments not showing problem becomes noticeable and frustrating for many.
Common Reasons for YouTube Comments Not Showing
There isn’t one single cause for missing comments; the issue varies depending on whether you are a viewer or a creator. Here are the most common reasons:
- Poor internet connection leading to incomplete loading of comment sections.
- YouTube app glitches or outdated versions of the app.
- Browser cache and cookies are interfering with page loading.
- Restricted mode or parental controls are blocking certain comments.
- Video creator settings where comments are turned off intentionally.
- YouTube policy enforcement, where inappropriate comments are filtered automatically.
Understanding the root cause makes troubleshooting much easier.
How to Fix YouTube Comments Not Showing as a Viewer
If you’re a viewer unable to see comments on videos, there are several methods to resolve the issue.
1. Check Your Internet Connection
A weak or unstable internet connection is often the main culprit. Comments may fail to load properly if the video buffers or loads slowly.
- Switch to a stable Wi-Fi connection if possible.
- Restart your router or try mobile data.
- Test other websites to confirm internet speed.
2. Update or Reinstall the YouTube App
Outdated apps often cause bugs, including the issue of missing comments.
- Go to your device’s app store and check for updates.
- If updating doesn’t work, uninstall and reinstall the app.
- This ensures you’re using the latest version with bug fixes.
3. Clear Cache and Cookies
On both browsers and mobile apps, cache files may interfere with comment loading.
- On Chrome: Go to Settings → Privacy → Clear browsing data.
- On Android/iOS: Clear app cache from device settings.
- Restart the app or browser after clearing.
4. Disable Restricted Mode
YouTube has a restricted mode to hide potentially inappropriate content, which may also block comments.
- Scroll to the bottom of the YouTube page and check if Restricted Mode is enabled.
- Turn it off to allow full access.
- On mobile, go to Settings → General → Restricted Mode.
5. Log Out and Back In
Sometimes the problem is linked to your account session. Logging out and back in refreshes your profile and may restore comments.
How to Fix YouTube Comments Not Showing as a Creator
Creators may face this issue when their audience reports missing comments or when they cannot see engagement on their own videos.
1. Check Video Settings
YouTube Studio allows you to manage comment visibility.
- Go to YouTube Studio → Content → Select Video.
- Scroll to “Audience” and check if comments are enabled.
- Ensure the option isn’t set to “Disable Comments.”
2. Review Community Settings
Sometimes, creators have filters enabled that may block comments unnecessarily.
- Navigate to YouTube Studio → Settings → Community.
- Check for blocked words or users.
- Adjust settings if comments are being filtered too aggressively.
3. Confirm Content Made for Kids Setting
If a video is marked “Made for Kids,” comments are automatically turned off by YouTube as part of COPPA regulations.
- Verify the audience setting in YouTube Studio.
- Change if incorrectly marked, but stay compliant with YouTube’s policies.
4. Moderate Held for Review Comments
YouTube may automatically hold certain comments for review.
- In YouTube Studio, go to “Comments.”
- Check the “Held for Review” tab.
- Approve comments if they are mistakenly flagged.
5. Follow YouTube’s Community Guidelines
Violations of YouTube’s content policies may lead to restricted features, including comments. Always check for policy compliance to avoid limitations.
Additional Fixes That May Help Both Viewers and Creators
Sometimes, the issue lies outside of YouTube’s direct settings. Here are more solutions:
- Try a different device or browser to see if the issue persists.
- Disable browser extensions that may block scripts, like ad blockers.
- Check system updates for your device.
- Contact YouTube Support if none of the methods work.
When YouTube Intentionally Hides Comments
It’s worth noting that not all missing comments are due to errors. Sometimes, YouTube itself hides comments under certain conditions:
- To protect younger audiences on “Made for Kids” videos.
- To reduce spam or harmful discussions.
- To comply with local regulations or copyright restrictions.
Understanding this helps set realistic expectations when troubleshooting.
Tips to Avoid the Issue in the Future
While not all problems can be prevented, some best practices can minimize the chance of running into missing comments again.
- Keep apps and browsers updated regularly.
- Maintain a strong and stable internet connection.
- Check settings whenever uploading new content.
- Avoid using unnecessary third-party extensions on browsers.
Conclusion
The issue of YouTube comments not showing can be annoying, but it is usually easy to fix with the right steps. Whether you’re a viewer struggling to join a discussion or a creator trying to engage your audience, the solutions above cover most scenarios. From checking internet connections and app updates to adjusting YouTube Studio settings, there are multiple ways to restore comment visibility.
By following these methods, both viewers and creators can ensure they continue enjoying the interactive side of YouTube without interruptions.
